Organization: Black Business Alliance Peoria Chapter, Inc.

Position: Administrative Clerk    - Peoria  (2023)   

Type: Full-Time/ Hourly

Salary: $15.00/Hour

 

Organizational Description

The Black Business Alliance Peoria Chapter, Inc. (BBA) is a nonprofit organization formed in 2013.  Under the BBA umbrella are WPNV 106.3 LP FM, the Minority Business Development Center which operates the Regional Workforce Solutions Center. The BBA is focused on innovative ways to grow minority businesses and a skilled workforce. Our mission is to educate and empower those wishing to achieve and maintain financial independence for themselves and their community.

Job Summary

Ensure the efficient day-to-day operation of the office and support the work of management and other staff and may  perform a wide range of duties including some or all the following:

Job Duties

• Answer general phone inquiries using a professional and courteous manner
• Direct phone inquiries to the appropriate staff members
• Reply to general information requests with the accurate information, using email
• Greet clients/suppliers/visitors to the organization in a professional and friendly manner
• Use word processing, spreadsheet, and database software to prepare reports, memos, and documents
• Sort incoming mail, faxes for distribution

• Prepare and send outgoing faxes and mail
• Reply to emails and social media activity in a timely manner
• Forward voice mail from the general mailbox to the appropriate staff member
• Forward incoming general e-mails to the appropriate staff member
• Receive and store the office supplies ensuring that basic supplies are always available
• Code and file material according to the established procedures
• Update and ensure the accuracy of the organization's databases, websites
• Back-up electronic files using proper procedures
• Provide administrative support to management and other staff
• Make meeting and interview arrangements for staff
• Ensure the timely distribution of material
• Maintains the cleanliness and order of the office space with vacuuming, dusting, and trash removal.
• Other duties as assigned 

QUALIFICATIONS / SKILLS

• Excellent time management skills
• Strong inclination for customer service and interpersonal skills
• Ability to multitask
• Ability to pay attention to detail with an extraordinary ability to multitask
• Excellent time management and organizational skills
• Creative thinking
• Excellent phone etiquette: Polite, clear, and compelling communication skills

Education

• High school diploma or minimum 5 years’ experience in an office setting with increasing responsibilities
• Post-secondary education in business, computers, or office management is an asset 

Required Knowledge

• Microsoft Word, Excel, PowerPoint, Outlook E-mail, Internet, Constant Contact experience
• Computer, Voice messaging systems, Fax/Copier/Scanner 

Additional Responsibilities

• Willingly step up to take on new responsibilities or to help a co-worker complete a task.
• Work collaboratively with fellow employees and other to achieve identified goals and objectives.
• Communicate effectively, both verbal and in writing. Share information and demonstrate ability to listen openly and empathetically to others.
• Contribute to a positive work environment
• Comply with organization policies and procedures.
• Contribute to fulfilling the organization’s mission, vision, and core values by incorporating them into daily practice.
• Effective time management; assess and prioritize tasks and work within deadlines to complete tasks.

Requirements

• Must have valid Driver’s license, acceptable driving record, and deemed insurable.
• Ability to read and implement grant agreements and regulations
• Ability to communicate clearly and professionally (orally and in writing) with team members and funders
• Must be able to manage one’s time and prioritize tasks despite competing demands

Benefits (refer to the employee manual for applicable benefits/timing)

• Paid Holidays/Paid Vacation
• Paid Sick Leave
• Personal Time Off
• Bereavement Leave

IN-PERSON APPLICATIONS ARE BEING ACCEPTED AT OUR OFFICE LOCATED 2139 SW ADAMS ST. PEORIA, IL 61602 * 309-966-3989